Conductive Labs provides periodic updates to MRCC firmware. Follow the directions below if you need to update.

Download the latest MRCC Firmware Update Here: MRCC_v1.1.030_08-04-2021.hex.zip 

Note: more recent “beta” releases may be found on the Conductive Labs forums. You must be a registered user and logged in to download them. Release notes for all releases are on the MRCC Open Beta Firmware forum.

You can find your current firmware version on the MRCC power on screen, or on SETTINGS page 4.

Instructions:

        1. Install the Teensy Loader program
          Download the Teensy Loader for Windows: https://www.pjrc.com/teensy/teensy.exe or for Mac: https://www.pjrc.com/teensy/teensy.dmg
          Save it to someplace convenient where you can find it, like to the desktop.
          Note: more details for using the Teensy Loader on various supported platforms (like Linux) can be found here, but don’t download any firmware from there:   PJRC Teensy Loader page
        2. Download the latest MRCC firmware and Unzip it
          Download the MRCC firmware file (link at the top of this page) and save it to your desktop or another convenient location where you can find it.
          Un-zip the .hex file from the .ZIP file (that you downloaded above) to your desktop or another convenient location where you can find it.
        3. Load the Firmware on MRCC
          Connect the MRCC’s PC USB port (the USB type B connector) to your computer with the supplied USB cable.
          Run the Teensy Loader program by double clicking it.
        4. Click on File, then Open HEX File. Select the  .hex file you extracted above.Teensy Loader Screen
        5. Alternatively, find the .hex file with Windows File Explorer, or on the Mac, click on the Downloads icon and choose “Open in Finder”. Then drag and drop the .hex file onto the Teensy Loader program.
        6. Click the green Auto button so it is lit: Then use a pen or paper clip to briefly press the recessed FW button hole on the right side end cap.

It takes about 3 seconds to program. MRCC will restart once programming is complete.

Troubleshooting:

      1. If you get a message that the file is too large, it typically indicates that the Teensy Loader program does not recognize the MRCC. First make sure you clicked on the green Auto button as shown above. You can ignore the error and try pressing the FW button on MRCC again to see if it will work. 
      2. If MRCC is connected to a USB hub, try connecting it directly to the USB port on the computer while performing the firmware update.
      3. Try another USB cable. The shorter the better.
      4. If it still fails, the .hex file may be corrupt. Try downloading and extracting the .hex file from the ZIP file again.

Subscribe to the forums for announcements including new firmware updates and release notes.