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Buttons not working properly
#1
Hello Noodlers,

just received my NDLR, super fast shipping, thanks for that.

I just had a quick look and noticed the buttons 6 + 7 (for Menu 1 + 2) had to be pressed really hard to function. Just pressing until the encoder clicks does nothing. It's working, but it's a bit annoying.

Anything I can do about it? Not sure if I want to return it. I probably have to pay around 80€ for the for the customs fee again, which is quiet steep.

Cheers

Triscus
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#2
Hello Triscus, try pulling the knobs up, are the nuts underneath loose? Maybe the knob is hitting the nuts (ouch)?
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#3
I thought about it as well, but the nuts are tight and it's the same behavior without the knobs.

Thightening the nuts somewhat helps but it's not that ideal.
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#4
(11-25-2019, 02:30 PM)triscus Wrote: I thought about it as well, but the nuts are tight and it's the same behavior without the knobs.

Thightening the nuts somewhat helps but it's not that ideal.

I will email you, you shouldn't have to settle for inconsistent switches. We can discuss how to avoid the customs fee. You should not have to pay that for an exchange.
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#5
I received a replacement PCB which now works perfectly. Thank you very much for your support. Highly appreciated!
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