09-10-2019, 02:51 PM
(09-10-2019, 02:36 PM)rob-ant Wrote:(09-10-2019, 02:13 PM)Darryl Wrote: Here's a link that describes the process.
https://www.gov.uk/goods-sent-from-abroad
Thanks, seen that but doesn't tell you much about how it works - what they do to contact you, how long it takes etc. I think it'll be like Regrib described but will take 6 weeks rather than 2.
Oh yes, I've had UK customers tell me they receive a card in the post. The card includes a link to a site for paying online. So far we've never had a parcel rejected passing UK customs. We have had more problems with German customs, so we ship DHL to Germany now which seems to help.