Crash saving presets

[Matt Correa]

Hello!
I just receive the MRCC and I can do all I want but trying to save presets the machine crash all times. Exactly it freeze. Then, the time I can save a preset later I can not load it. The Load Box is grey and it freeze when I try to do it. Each time I have reboot and do the configuration.
I updated the machine with the last firmware.
Maybe Im doing something wrong?

Thanks in advance!

[Jesse Johannesen]

Hey Matt,
can you send me an email at support@conductivelabs.com? I'll see what we can do to help sort this out. Let me know in the email what gear if any is connected via the USB ports, too please.
Jesse