08-01-2022, 06:17 PM
Hi OxM4r
This is Jesse from Conductive support. I'll happily work through this with you over a zoom call if you want. I'm downloading the video now to see if I can figure out what's up. If it's a bug it's not one we've seen before, but my guess is we should be able to find the issue if we pick the routing apart. I've been busy with a house move, so I'm sorry for the delayed response. Can you email me at the support@conductivelabs.com email and we can set something up there. I won't have time for a call until next weekend probably, so let me know what your availability is for those days as well as your local timezone.
This is Jesse from Conductive support. I'll happily work through this with you over a zoom call if you want. I'm downloading the video now to see if I can figure out what's up. If it's a bug it's not one we've seen before, but my guess is we should be able to find the issue if we pick the routing apart. I've been busy with a house move, so I'm sorry for the delayed response. Can you email me at the support@conductivelabs.com email and we can set something up there. I won't have time for a call until next weekend probably, so let me know what your availability is for those days as well as your local timezone.