11-08-2021, 09:32 PM
(This post was last modified: 11-08-2021, 09:33 PM by Jesse Johannesen.)
Hey Mathew,
Thank you for bringing this to my attention, we do intend that the MRCC USB host ports be compatible with Class Compliant MIDI devices, however occasionally even some of those can have implementations which can cause compatibility problems. If we have the devices in the lab there is often a chance we can figure out what is causing the issue, but without the device it can be hard to pin down an exact cause. We're trying to keep track of device compatibility issues here. I will ask Darryl to add the M8 and the palette case to the list. I'll keep my eyes peeled for friends that might have one of these devices locally that we might take a look at. Which is not to say that there is nothing we can do, if you would like to set up a time to talk I'd be happy to meet via Zoom to go over troubleshooting with you. Please send me an email at Support@conductivelabs.com to get that started.
Jesse
Thank you for bringing this to my attention, we do intend that the MRCC USB host ports be compatible with Class Compliant MIDI devices, however occasionally even some of those can have implementations which can cause compatibility problems. If we have the devices in the lab there is often a chance we can figure out what is causing the issue, but without the device it can be hard to pin down an exact cause. We're trying to keep track of device compatibility issues here. I will ask Darryl to add the M8 and the palette case to the list. I'll keep my eyes peeled for friends that might have one of these devices locally that we might take a look at. Which is not to say that there is nothing we can do, if you would like to set up a time to talk I'd be happy to meet via Zoom to go over troubleshooting with you. Please send me an email at Support@conductivelabs.com to get that started.
Jesse