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+--- Thread: Shipping/support (/showthread.php?tid=2098)
Shipping/support - Bash918 - 01-30-2023
Hey everyone! I recently purchased an mrcc 880 direct from the website. I got an order confirmation from the site but never got one to my email. Is this normal? Has anyone else experienced this when they purchased this device? The company is still in operation right?
RE: Shipping/support - Jesse Johannesen - 01-30-2023
Our backend web server is experiencing some issues connecting with the auto generated confirmation emails at the moment, however the orders are being placed reliably. We've been in contact with the host and should have it sorted out before too long. You can send me an email at support@conductivelabs.com if you haven't already and I'll check your order and confirm it for you if you want.
Sorry about the inconvenience.