Lights remain lit when turned on - Printable Version +- Conductive Labs Support Forum (https://conductivelabs.com/forum) +-- Forum: MRCC - MIDI Router Control Center (https://conductivelabs.com/forum/forumdisplay.php?fid=13) +--- Forum: General Support (https://conductivelabs.com/forum/forumdisplay.php?fid=14) +--- Thread: Lights remain lit when turned on (/showthread.php?tid=1893)

Lights remain lit when turned on - Donic Dawkins - 02-22-2022 Hello - new owner of the MRCC as of a couple weeks -  When I turn the unit on, between 1 and 4 LEDs towards the right end of the unit (MIDI Out LEDs) remain lit at an eye piercingly bright level .  I have to restart it several times in a row before it "fixes" itself, meaning without any of the ultra bright LEDs in my face.  Seriously, so bright it puts a shadow of my body on the ceiling.   To be clear, these are LEDs underneath ports with nothing plugged into them, so they should be completely dim. I'm not trying to adjust the overall brightness of the unit's LEDs. And it's not the same LEDs every time, or amount. Sometimes 1, sometimes 4, I updated firmware on weekend, but that didn't fix it.    What are my next steps?   return it to Perfect Circuit? thanks, Matt RE: Lights remain lit when turned on - Jesse Johannesen - 02-23-2022 Can you please send me an email at Support@conductivelabs.com and we can work out the best next step from there. Thanks Jesse